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PERSONAL COMPUTER SERVICE & SUPPORT
The
Office of Information Resources
provides limited computer support for
personal computers belonging
Philadelphia University staff, faculty
and students. Students
accessing our services must be a
currently enrolled, and attending
Philadelphia University.
If
you have questions or issues regarding
services, please click
here to find out how to
contact the Technology Help Desk who
will assist you with your request.
Hardware/Printer Support
The
Office of Information Resources does
not provide hardware support for student
computers or printers; however, we have
an agreement with The
Computer Fixer to provide
these services. The
Computer Fixer is an authorized warranty repair center for various
PC manufacturers, as well as Apple
Macintosh computers.
The
Computer Fixer offers
discounted rates for Philadelphia
University students, fast turn-around
time, detailed estimates prior to
repairing, certified experienced
technicians, and a convenient
drop-off location (inside the
campus bookstore in
the basement of the
Kanbar Campus Center.) To find
out more, please click
here. And to reach the
campus bookstore for information about
The
Computer Fixer drop-off
service, please call 215-951-2717.
Software Support
- Discount Software Purchasing
Significantly discounted academic software
can be obtained by contacting
Journey Education Marketing at
http://www.journeyed.com.
Windows Operating System Upgrades
(i.e., Windows 7)
Microsoft Office (i.e., Office 2007
for PC,
Office 2008 for MAC)
Miscellaneous Software (i.e.,
Adobe Creative Suite, AutoCAD, etc.)
The software must be
purchased online, and proof of
academic status must be sent to
Journey Ed. Your product(s) will then be
shipped to you. To order
software, or for more information,
please
click here.
The
Technology Help Desk offers basic
support in a variety of
packages. Please click
here to find out how
to contact us.
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QUICK LINKS:
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